Book in advance to avoid disappointment
We operate on a prior booking system in order to ensure that we have suitable accommodation available for your pet and to prepare for your pet’s arrival (e.g. preparation of enclosure, scheduling your pet for regular check-ups and exercising etc.). You are strongly advised to make reservations well in advance to avoid disappointment. All bookings are payable in advance. You will not be charged for the day's boarding should you collect your pets before 11h00. Please read through the information below regarding peak season bookings.
December Bookings
We are fully booked for 19-27 December. Please contact our bookings department regarding the availability of specific dates.
Making it feel like home
Please bring your pet's favourite food along, so that the home environment can be simulated as closely as possible. We will feed according to your instructions. It would be great if you could pre-pack the food into meal-sized portions, or we could supply a measuring cup if you do not already have one. This way we can ensure that we don't over- or underfeed your beloved pet.
Please bring your pet's vaccination book every time you visit
SPECIAL NEEDS
Please let us know in advance of any special requirements with regards to diet, medication, exercise or anything else which will enable us to provide the best care possible.
CANCELLATIONS
If a suitable replacement booking cannot be made for holiday and long weekend bookings, a pro rata refund may be considered at the discretion of management. An administration fee is payable for canceled holiday and long weekend bookings.
ABANDONMENT
From time to time we find ourselves in a situation where pets are “dumped” in cases of divorce, relocating abroad, moving to smaller accommodation, etc. Please note that we reserve the right to remove your pet from our care if no payment arrangement is in place.
2019 RATES
Please be aware that different rates apply for Standard and Peak seasons. Rates are subject to change without notice (All prices are VAT inclusive).
| DOGS | STANDARD | PEAK |
|---|---|---|
| 1-10 KG | R176.00 | R213.00 |
| 10.1-20 KG | R190.00 | R220.00 |
| 20.1-30 KG | R205.00 | R247.00 |
| 30.1-40KG | R222.00 | R268.00 |
| 40+KG | R239.00 | R289.00 |
| CATS | R136.00 | R165.00 |
PEAK SEASON DATES & DEADLINES 2019
| FULL PAYMENT DEADLINE | MINIMUM STAY | |
|---|---|---|
| 15 MAR to 02 APR 2019 | 31 JAN 2019 | |
| 18 APR to 28 APR 2019 | 31 JAN 2019 | |
| 1 MAY 2019 | 28 FEB 2019 | |
| 14 JUN to 8 JUL 2019 | 30 APR 2019 | |
| 8 AUG to 11 AUG 2019 | 30 JUN 2019 | |
| 20 SEP to 1 OCT 2019 | 31 JUL 2019 | |
| 4 DEC to 15 JAN 2020 | FULL PAYMENT TO CONFIRM | 10 DAYS |
PEAK SEASON DATES & DEADLINES 2020
| FULL PAYMENT DEADLINE | MINIMUM STAY | |
|---|---|---|
| 20 MAR to 31 MAR 2020 | 31 JAN 2020 | |
| 9 APR to 14 APR 2020 | 31 JAN 2020 | |
| 24 APR to 3 MAY 2020 | 29 FEB 2020 | |
| 12 JUN to 7 JUL 2020 | 30 APR 2020 | |
| 7 AUG to 10 AUG 2020 | 30 JUN 2020 | |
| 18 SEP to 29 SEP 2020 | 31 JUL 2020 | |
| 4 DEC to 12 JAN 2021 | FULL PAYMENT TO CONFIRM | 10 DAYS |
Comfortable Temperatures
Nobody likes being excessively cold in winter and too hot in …
Doggie Daycare
This service is like sending your child to the crèche. If your …
Grooming Parlour
We employ qualified groomers with many years of experience. We …