Book in advance to avoid disappointment

We operate on a prior booking system in order to ensure that we have suitable accommodation available for your pet and to prepare for your pet’s arrival (e.g. preparation of enclosure, scheduling your pet for regular check-ups and exercising etc.). You are strongly advised to make reservations well in advance to avoid disappointment. All bookings are payable in advance. You will not be charged for the day's boarding should you collect your pets before 11h00.  Please read through the information below regarding peak season bookings.

Making it feel like home

Please bring your pet's favourite food along, so that the home environment can be simulated as closely as possible. We will feed according to your instructions. It would be great if you could pre-pack the food into meal-sized portions, or we could supply a measuring cup if you do not already have one. This way we can ensure that we don't over- or underfeed your beloved pet.

Please bring your pet's vaccination book every time you visit

SPECIAL NEEDS

Please let us know in advance of any special requirements with regards to diet, medication, exercise or anything else which will enable us to provide the best care possible.

CANCELLATIONS

If a suitable replacement booking cannot be made for holiday and long weekend bookings, a pro rata refund may be considered at the discretion of management. An administration fee is payable for canceled holiday and long weekend bookings.

ABANDONMENT

From time to time we find ourselves in a situation where pets are “dumped” in cases of divorce, relocating abroad, moving to smaller accommodation, etc. Please note that we reserve the right to remove your pet from our care if no payment arrangement is in place.

2019 RATES

Please be aware that different rates apply for Standard and Peak seasons. Rates are subject to change without notice (All prices are VAT inclusive).

 

DOGSSTANDARDPEAK
1-10 KGR176.00R213.00
10.1-20 KGR190.00R220.00
20.1-30 KGR205.00R247.00
30.1-40KGR222.00R268.00
40+KGR239.00R289.00
CATSR136.00R165.00

PEAK SEASON DATES & DEADLINES 2019

FULL PAYMENT DEADLINEMINIMUM STAY
15 MAR to 02 APR 201931 JAN 2019
18 APR to 28 APR 201931 JAN 2019
1 MAY 201928 FEB 2019
14 JUN to 8 JUL 201930 APR 2019
8 AUG to 11 AUG 201930 JUN 2019
20 SEP to 1 OCT 201931 JUL 2019
4 DEC to 15 JAN 2020FULL PAYMENT TO CONFIRM10 DAYS

PEAK SEASON DATES & DEADLINES 2020

FULL PAYMENT DEADLINEMINIMUM STAY
20 MAR to 31 MAR 202031 JAN 2020
9 APR to 14 APR 202031 JAN 2020
24 APR to 3 MAY 202029 FEB 2020
12 JUN to 7 JUL 202030 APR 2020
7 AUG to 10 AUG 202030 JUN 2020
18 SEP to 29 SEP 202031 JUL 2020
4 DEC to 12 JAN 2021FULL PAYMENT TO CONFIRM10 DAYS